General Conditions of Sale

The purpose of these General Terms and Conditions of Sale is to define the conditions applicable to the purchase of educational content and digital resources offered on the Rissala platform.

Any order placed on the site implies acceptance of these General Conditions of Sale.

Rissala offers various educational content and resources accessible online.

The characteristics and price of the offered content are indicated on the corresponding pages prior to the validation of the order.

Content is provided in digital format unless otherwise noted.

Prices are indicated in euros.

The applicable price is that displayed at the time of validation of the order.

Rissala reserves the right to modify its prices at any time, without effect on orders already validated.

The user selects the content they wish to purchase and validates their order after checking their summary.

Payment is made online via the secure payment methods offered on the platform.

The order is considered final after confirmation of payment.

A confirmation may be sent by email to the address provided by the user.

After confirmation of payment, the user obtains access to the purchased content according to the terms indicated on the platform.

Access to content is strictly personal and cannot be shared with third parties.

In accordance with applicable regulations, consumer users generally have a period of fourteen days to exercise their right of withdrawal.

However, for digital content provided immediately after purchase, the right of withdrawal may be lost when the user expressly requests immediate access to the content and acknowledges the consequences of this request, in accordance with the applicable legal provisions.

When the legal conditions are met, no reimbursement can be requested after access to the digital content.

Due to the digital nature of the content offered, content accessible immediately after purchase is generally not refundable when the right of withdrawal has been validly lost in accordance with the applicable regulations.

However, in the event of a technical problem preventing access to the purchased content, the user can contact Rissala so that a solution can be provided.

Content purchased is intended for personal use.

It is prohibited to copy, reproduce, distribute, share, resell or make available to other people the content offered on Rissala without prior authorization.

The purchase of content does not constitute a transfer of intellectual property rights.

Rissala strives to guarantee access and quality of its content.

However, the platform cannot guarantee permanent and uninterrupted availability of its services.

The content offered is educational and informative.

Rissala may modify these General Conditions of Sale at any time.

The applicable conditions are those in force at the time of validation of the order.

Les présentes Conditions Générales de Vente sont soumises au droit français.

In the event of a dispute, an amicable solution will be sought as a priority.

For any question regarding an order, payment, or refund, the user can contact Rissala via the contact details indicated on the site.