General Terms and Conditions of Sale

These General Terms and Conditions of Sale aim to define the conditions applicable to the purchase of educational content and digital resources offered on the Rissala platform.

Any order placed on the site implies acceptance of these General Terms and Conditions of Sale.

Rissala offers various educational content and resources accessible online.

The characteristics and price of the offered content are indicated on the corresponding pages prior to the validation of the order.

Content is provided in digital format, unless otherwise indicated.

Prices are indicated in euros.

The applicable price is the one displayed at the time of order validation.

Rissala reserves the right to modify its prices at any time, without affecting already validated orders.

The user selects the content they wish to purchase and validates their order after verifying its summary.

Payment is made online via the secure payment methods offered on the platform.

The order is considered final after payment confirmation.

A confirmation may be sent by email to the address provided by the user.

After payment confirmation, the user gains access to the purchased content according to the terms indicated on the platform.

Access to the content is strictly personal and cannot be shared with third parties.

In accordance with applicable regulations, consumer users generally have a period of fourteen days to exercise their right of withdrawal.

However, for digital content provided immediately after purchase, the right of withdrawal may be lost when the user expressly requests immediate access to the content and acknowledges the consequences of this request, in accordance with applicable legal provisions.

When legal conditions are met, no refund may be requested after access to the digital content.

Due to the digital nature of the offered content, content accessible immediately after purchase is generally non-refundable when the right of withdrawal has been validly lost in accordance with applicable regulations.

However, in the event of a technical problem preventing access to the purchased content, the user can contact Rissala to find a solution.

Purchased content is intended for personal use.

It is forbidden to copy, reproduce, distribute, share, resell or make available to other persons the content offered on Rissala without prior authorization.

The purchase of content does not constitute a transfer of intellectual property rights.

Rissala s'efforce de garantir l'accès et la qualité de ses contenus.

Toutefois, la plateforme ne peut garantir une disponibilité permanente et sans interruption de ses services.

The offered content has an educational and informative purpose.

Rissala may modify these General Terms and Conditions of Sale at any time.

The applicable terms are those in effect at the time of order validation.

Les présentes Conditions Générales de Vente sont soumises au droit français.

In the event of a dispute, an amicable solution will be sought as a priority.

For any question regarding an order, payment, or refund, the user can contact Rissala via the contact details indicated on the site.